Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with Dr. Phillips as well as important forms you can complete before your appointment to save time.
We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.
Capital City Vision Center believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.
Our office accepts cash, checks, major debit and credit cards including MasterCard, and Visa as well as Care Credit, and Flex Spending.
Don’t forget to use your:
- Flexible Spending Plans
- Health Savings Accounts (HSA)
- Cafeteria Plans for most of your eye care needs
- Medical Savings Accounts (MSA)
All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits and medical office visits.
The Care Credit card is available to help people pay for health care expenses, often with an introductory period that is interest-free. We accept Care Credit for all of our services. To learn more or apply for the card, visit Care Credit here.
Most insurance plans are accepted at our office. Since there are so many plans and coverage varies widely, please call us to find out if your plan covers care in our office. Our staff will verify and explain your benefits before your visit at no charge.
For patients who have little or no vision insurance coverage, flexible payment programs can be arranged. If you have no insurance or do not have vision benefits there is still a way for you to receive the care you need. To learn more about our payment options, please call our office directly.
What to Expect
Why do so many people skip their annual eye exam? We believe it’s because they don’t know what to expect. For this reason, we feel it’s important to outline the process so you can feel comfortable knowing there’s nothing to worry about.
Upon your arrival, our receptionist will welcome you as a member of our practice. We will ask you to complete a few forms. This paperwork provides us with your health history and other information related to providing you with the best vision solutions.
Below, we’ve also included a list of the most commonly asked questions about coming in for an eye exam.
Why is my personal background important?
Dr. Phillips will review any current vision problems, your general health, as well as discuss your hobbies and lifestyle requirements to better tailor the examination to your needs.
Why does the doctor ask me, “which is better, one or two?”
Dr. Phillips will ask these questions during the portion of the examination when your prescription is established. Dr. Phillips will ask you to compare a series of lenses to determine which is clearer for you. As the differences become less noticeable, Dr. Phillips will be closer to finalizing your prescription. For this reason, if you’re having a hard time choosing between the options, it’s a good thing!
Why is it necessary to know my blood pressure?
High blood pressure can affect the blood vessels in your eyes and can lead to future vision problems.
Why am I asked to follow a light with my eyes?
This test is used to determine how your pupils and eye muscles react, and is important in assessing neurological function.
Is it necessary for the doctor to dilate my pupils?
Pupil dilation is not always necessary. Dr. Phillips will make this decision during your exam. If required, this painless process is like opening a door so the doctor can fully exam the retina. Dilation can also help detect diseases like diabetes, high blood pressure and macular degeneration.
What can I expect from the overall exam?
In addition to determining your prescription, or how well you see up close and far away, your eye examination will also check to make sure your eyes are healthy. Dr. Phillips will test your color vision, depth perception, as well as check for any early indicators of possible eye disorders, such as cataracts, retinal problems and glaucoma. Ultimately, the elements of your exam will be determined by the doctor.